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Privacy Policy

Our privacy Policy

COFFEE ROASTER NEW YORK EST 2011

Last Updated: [July 2026]

Welcome to Double Barrel Roasters (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.doublebarrelroasters.com (“Site”) or purchase our products and services.

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By using our Site, you agree to the practices outlined in this Privacy Policy.

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1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Make a purchase

  • Create an account

  • Subscribe to our newsletter

  • Contact us via forms, email, or customer service

  • Enter promotions, surveys, or giveaways

This information may include:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Payment information (processed securely through our payment providers; we do not store full card details)

  • Any message or enquiry submitted through our forms

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1.2 Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent

  • Cookies and tracking technologies

  • Referring/exit pages

This information helps us improve the Site, customer experience, and marketing performance.

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1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve Site performance

  • Remember user preferences

  • Analyse traffic and usage patterns

  • Deliver personalised marketing

You may disable cookies through your browser settings, but some features may not function properly.

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2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates

  • Send marketing emails (only if you opt-in)

  • Improve our products, services, and website

  • Detect and prevent fraud

  • Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties who help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Shipping partners and fulfilment providers

  • Email marketing platforms

  • Website hosting providers

  • Analytics and advertising services (Google Analytics, Meta Ads, etc.)

These third parties are required to protect your data and use it only for the specific services they provide to us.

We may also disclose information if required by:

  • Law or legal process

  • Government authorities

  • To protect our legal rights or prevent fraud

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4. Payment Information

All payments are processed securely through third-party payment providers.
Double Barrel Roasters does not store or access full credit card numbers.

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5. Data Security

We implement physical, electronic, and administrative safeguards to protect your information, including:

  • Encryption technology

  • Secure server hosting

  • Access controls

  • Regular security monitoring

However, no online transmission is 100% secure. We cannot guarantee absolute security.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Opt out of marketing emails

  • Request that we restrict or limit data processing

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7. Data Retention

We keep your information only as long as needed to:

  • Fulfil orders

  • Provide services

  • Meet legal obligations

  • Resolve disputes

After this, personal information is securely deleted or anonymized.

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8. Children’s Privacy

Our Site is not intended for individuals under the age of 13.
We do not knowingly collect data from children. If you believe a child has provided information, contact us immediately.

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9. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updated versions will be posted on this page with a new “Last Updated” date.

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10. Contact Usa

If you have questions about this Privacy Policy or your data, contact us:

Double Barrel Roasters
📍 New York, USA

We may update this Privacy Policy at any time.
Updated versions will be posted on this page with a new “Last Updated” date.

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