At Double Barrel Roasters, we do our best to ensure your coffee reaches you quickly and as fresh as possible. Most orders are processed and shipped within 2–3 business days. Orders placed on Fridays after 8:00 AM are typically shipped the following Monday.

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We ship primarily through USPS or UPS, depending on your location and the size of your order. Once your coffee is on its way, you’ll receive tracking details so you can follow its journey right to your door.  Please keep in mind that while we work hard to ship your order promptly, delivery times are ultimately dependent on the shipping carriers. We always strive to provide fast and reliable service, but occasional delays may occur once the package is in transit.

At Double Barrel Roasters, we believe coffee should be an experience you look forward to every single day. That’s why your satisfaction is our top priority. We put great care into sourcing, roasting, and delivering every bag, but we also understand that sometimes things don’t go as planned.

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If you ever receive an order that isn’t what you expected, or if you find that the coffee simply doesn’t suit your taste, we want to hear from you. Whether it’s the flavour, freshness, or even a mistake with your order, our team is committed to making it right.